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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Maria Rivera

May 5, 2023

5  out of  5 rating by Maria Rivera
"Kind and understanding"

Luis Santiago

May 5, 2023

5  out of  5 rating by Luis Santiago
"Itzel & Eddie provided excellent service. They are wonderful people."

Lisa Ochoa

April 27, 2023

5  out of  5 rating by Lisa Ochoa
"I called a few places and State Farm had the best prices. Jacob Haven is very helpful & patient. Jacob helped me find the right policy for our needs. Thanks to Manny M. Casillas and his very helpful agents. 🙏🏽"

Isabella Flores

April 21, 2023

5  out of  5 rating by Isabella Flores
"I had an awesome experience here! Everyone was very friendly and helpful. I highly recommend this office!"

B Martinez

April 19, 2023

5  out of  5 rating by B Martinez
"Irma was very helpful and knowledgeable with what I was requesting and was able to gather my information from prior years. I would definitely recommend Manny M. Casillas office for your auto and home insurance ask for Irma."

DEZ Cade

April 3, 2023

5  out of  5 rating by DEZ Cade
"Been with this office since my first car, theyre always very helpful and have gone above and beyond to help me with issues or questions i may have. 🙂"

Valerie Velasquez

February 26, 2023

5  out of  5 rating by Valerie Velasquez
"Jacob Haven hands down is a great representative and deserves kudos for helping me lower my car insurance!! Thank you again :)"

Denise Escajeda

February 20, 2023

5  out of  5 rating by Denise Escajeda
"Great staff! Itzel was extremely helpful!"

Loop 18

February 15, 2023

5  out of  5 rating by Loop 18
"Jacob and Itzel were super helpful and, took their time to make sure everything was in order, answered a lot of questions, and guided us for the best decisions. They both took their time to be hospitable and we're very friendly! I felt in good hands and if I have any further questions, I know where I'll go!"

Elias Hernandez

January 29, 2023

5  out of  5 rating by Elias Hernandez
"So far the best insurance agents I've had the pleasure of dealing with."

Mary Estrada

January 18, 2023

5  out of  5 rating by Mary Estrada
"Itzel is always so helpful when I have had to call or come in. All the other employees in the office are also always so helpful and friendly. Great Customer Service! Thank you!"

Geovanna Gonzalez

January 13, 2023

5  out of  5 rating by Geovanna Gonzalez
"Awesome job super friendly and attentive! Wish I knew about them sooner!"

Iram Lopez

November 30, 2022

5  out of  5 rating by Iram Lopez
"Excellent service from many Casillas representatives, especially Jacob Haven. I was able to complete my home owner's insurance the same day I started the process and also received a 10% discount on my auto insurance, which was a significant savings."

Kim Munoz

November 28, 2022

5  out of  5 rating by Kim Munoz
"Great customer service and very patient .!"

Jenna Martinez

September 23, 2022

5  out of  5 rating by Jenna Martinez
"Itzel always gives Great service friendly and helpful helped me with quick friendly service when I was In desperate need."

Mayra Menendez

July 29, 2022

5  out of  5 rating by Mayra Menendez
"Thanks 🙏 so much for your Help Mr. Jacob Haven . I have 3 years without car but now i decide to buy a car and get back the insurance i used to have . State Farm is the best and The Office of Manny Casillas too. Thanks 🙏"

Juan Cardenas

June 25, 2022

5  out of  5 rating by Juan Cardenas
"Such a great experience every time I ask a question or need something! Itzel Shoen is always very responsive, very helpful and always willing answer any questions or concerns to be honest she is my go to and if she wasnt there I would probably think of looking for another insurance company! THANK YOU for the great service!"

Chris Medina

May 10, 2022

5  out of  5 rating by Chris Medina
"I have been a customer of this office since I started driving! And once I purchased my home my wife and I would not have thought to look anywhere else! Now my kids all are doing the same!"

Lynn Propst

April 16, 2022

5  out of  5 rating by Lynn Propst
"Very helpful and professional."

Brother Ballesteros

February 24, 2022

1  out of  5 rating by Brother Ballesteros
"I walked in , To get a quote and he was with some one in the office laughing came out and told me he'll be right with me 9 minutes later . I left 15 minutes after . Could've been more customer friendly love state farm rather go to erika who works at state farm by Joe battle and Montana"

Jesus Zermeno

January 12, 2022

5  out of  5 rating by Jesus Zermeno
"Been with Manny many years and employees have always been knowledgeable and helpful"

J Zaragoza

April 13, 2021

5  out of  5 rating by J Zaragoza
"Mr. Casillas is very knowledgeable and does his job with excellence. I highly recommend his agency and state farm."

Josh Moskalski

December 8, 2020

5  out of  5 rating by Josh Moskalski
"Been a customer of his since I arrived in El Paso always great service"

Kimberly Scott

February 27, 2020

5  out of  5 rating by Kimberly Scott
"Manny Casillas has been my family's State Farm Agent for 30+ years. He and his staff always provide great customer service and keep us up to date on our policies. I would highly recommend him and his team!"

Jacqueline Tellez

January 26, 2020

5  out of  5 rating by Jacqueline Tellez
"Great customer service"